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Construction of Trust Relationship between Doctors and Patients: A Social Psychological Analysis

Liangyue Li, Fangming Zhai, Hailan Liu, Chonghua Wan, Jianfeng Tan, Libin Zeng

Article ID: 1395
Vol 6, Issue 2, 2021, Article identifier:

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Abstract

Doctor-patient trust is the basis of harmonious doctor-patient relationship. Social psychology plays a unique role in interpreting the connotation and construction of doctor-patient trust relationship. From the two levels of doctor-patient interpersonal trust and intergroup trust, this paper summarizes the relevant theoretical viewpoints of social psychology on the construction of doctor-patient trust relationship, and analyzes the key factors affecting doctor-patient interpersonal trust and intergroup trust. On this basis, this paper puts forward the construction path of doctor-patient trust of “interpersonal interaction-emotional communication-interpersonal trust” and “intergroup interaction-social knowledge-intergroup trust”, reveals the interaction mechanism of interpersonal trust and intergroup trust and the circular feedback mechanism between them to promote the formation of doctor-patient trust relationship, and establishes a social psychology model of the formation mechanism of doctor-patient trust relationship.


Keywords

Doctor-patient trust; Interpersonal relationship; Intergroup relationship; Social psychology

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DOI: http://dx.doi.org/10.18063/esp.v6.i2.1395
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